Looking for the myGilbert iPhone app from an older bookmark? The Town of Gilbert’s January 2012 announcement linked to our listing for that app. Today, the town directs residents to Gilbert 311 for reporting local, non-emergency issues. Here is how the historical link and current service fit together.
What was myGilbert?
In its January 2012 announcement, Gilbert described myGilbert as its first mobile app for iPhone and Android. Residents could report neighborhood concerns such as litter, weeds and green pools, while location information helped staff find the issue. The app also supplied town contact and background information.
That announcement linked to Apple app ID 492312133 through iPhoneApplicationList. Apple’s US catalog returned no result for that historical ID when checked on October 15, 2026.
The current iPhone app: Gilbert 311
Gilbert 311 on the US App Store is listed by Town of Gilbert. It lets residents report an issue, attach its location and follow the report’s status. Apple lists it as free and requiring iOS 17.6 or later, as checked on October 15, 2026.
Gilbert 311 has a different Apple app ID, 1148105656. The screenshot shown here belongs to this current app; it is not an image of the original 2012 release.
Reporting a local issue
The town’s official Gilbert 311 page covers issues such as missed trash pickups, streetlight outages and potholes. It recommends choosing the appropriate category, checking the location and including a useful photograph. An email address allows staff to send progress updates.
The town says the service is not monitored around the clock and must not be used for emergencies or crimes. It also notes that submitted information becomes public record. Review the official guidance before submitting a request.
Explore more apps in our iPhone App Store rankings.
Image: official Gilbert 311 App Store screenshot from Apple’s image CDN. Notices and counters pictured reflect the supplied image, not live service status.